PRACTICAL FILE HELP
Troubleshooting guides
What to check first, and what the tools can and cannot do — problem by problem. Everything runs in your browser.
Word documents
- Word file won’t open? What to try, in order
A safe sequence for a DOCX that shows “the file is corrupt and cannot be opened” — without making things worse. - Why a damaged DOCX can still hold your text
How a Word file is put together, and which kinds of damage still leave the words readable.
CSV and Excel
- Fix garbled CSV text without guessing the original words
Text displayed incorrectly in Excel is different from text already destroyed in the source file. - CSV opens in one column? Check the separator first
Comma, semicolon, tab and pipe files can look alike while importing differently. - Convert CSV to Excel while preserving leading zeros and long IDs
Keep 001, long identifiers and date-like strings as the characters present in your source.